Privacy Policy

Last updated: June 2026

1. Introduction

This Privacy Policy explains how ieFyx and iSpyCyber ("we," "us," or "our"), collects, uses, and protects information when you use our website, platform, and related services (collectively, the "Services").

2. Information We Collect

We collect information you provide directly, such as when you request a demo, create an account, or contact our team. This may include your name, email address, company name, and any messages you send us.

We also collect information automatically when you use the Services, including:

• Device and browser information
• IP address and approximate location
• Usage data such as pages visited and features used
• Security findings, scan results, and related data you upload to the platform

3. How We Use Information

We use collected information to:

• Provide, maintain, and improve the platform and website
• Respond to inquiries and provide customer support
• Send product updates, security advisories, and marketing communications (you can opt out at any time)
• Monitor for security incidents and prevent abuse
• Comply with legal and regulatory obligations, including CERT-In reporting requirements where applicable

4. Data Sharing

We do not sell personal information. We may share information with:

• Service providers who help us operate the platform (e.g. hosting, analytics)
• Professional advisors such as auditors, where required for compliance
• Authorities, where required by law or to protect rights and safety

5. Data Security

We apply technical and organizational measures aligned with industry standards — including encryption in transit, access controls, and regular security testing — to protect data within the platform. As a CERT-In certified security firm, we hold our own infrastructure to the same standards we recommend to clients.

6. Data Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Security findings and platform data are retained according to your account's data retention settings.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal information. To exercise these rights, contact us at the details below.

8. International Data Transfers

As we serve clients across 15+ countries, information may be processed in locations other than your own. We take steps to ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or via email where appropriate.

10. Contact Us

For questions about this Privacy Policy or our data practices, contact us at privacy@iefyx.com or through our contact page.